QlikMapsQlikMapsFAQ/Common ScenariosLicensingWhat support is included with my license?

What support is included with my license?

As part of your QlikMaps maintenance fees, Analytics8 provides support services for QlikMaps. Your maintenance fees also provide you access to new versions of QlikMaps with enhanced functionality.

Included

  • Installation Problems in a Server environment
  • Installation Problems in a Desktop environment
  • QlikMaps Functions: Not working as designed/expected

Excluded

  • Dashboard, application, macro, script, and/or document development or design
  • Customization of the underlying QlikMaps code
  • Security and section access